Privacy Policy

Effective Date: 02/26/2026

Thank you for visiting the website of Clean Sister Service (“Clean Sister Service,” “we,” “us,” or “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, www.cleansisterservice.com.

1. Scope of This Policy

This Privacy Policy applies only to information collected through our Site and our direct communication channels, including phone calls, SMS messages, email communications, online forms, booking systems, estimates, and service requests.

It does not apply to third-party websites, platforms, or applications, even if linked from our Site.

2. Your Consent

By using our Site or communicating with us by phone, SMS, email, booking forms, or service requests, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy.

If you do not agree, please do not use our Site or services.

3. Information We Collect

We may collect the following types of information:

• Personal Information

Including, but not limited to:

Full name

Phone number

Email address

Service address

Property details related to cleaning services

Appointment requests and service details

Payment-related information (processed securely through third-party providers)

This information may be collected when you:

Fill out a contact or booking form

Request a cleaning estimate

Schedule a service

Call or text our business

Interact with our AI phone or chat assistant

Request pricing, availability, or service details

• Device and Usage Information

Including:

IP address

Browser type

Device type

Pages visited

Date and time of access

• Cookies and Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality

Understand user behavior

Support analytics and marketing

You may control cookies through your browser settings.

4. How We Use Your Information

We use your information for the following purposes:

To respond to inquiries and provide customer support

To schedule and confirm cleaning appointments

To send booking confirmations and reminders

To communicate via phone, SMS, or email about your services

To send promotional messages or special offers (with consent)

To improve our website, services, and customer experience

To comply with legal obligations and enforce our policies

5. SMS and Email Communications

By providing your phone number or email address, you consent to receive communications from Clean Sister Service, including:

Appointment confirmations

Service reminders

Follow-ups

Service updates

Promotional messages (with consent)

Message and data rates may apply.

You may opt out:

SMS: Reply STOP at any time

Email: Click the “unsubscribe” link

We do not sell, rent, or share your phone number or email address with third parties for their independent marketing purposes.

6. Sharing Your Information

We may share your information only in the following circumstances:

With trusted third-party service providers (such as website hosting, booking platforms, payment processors, CRM systems, email/SMS platforms)

When required by law or legal process

In connection with a business transfer (such as merger or acquisition)

All third parties are required to protect your information and use it only for authorized purposes.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Choices and Rights

You have the right to:

Opt out of marketing communications

Request access to your personal information

Request correction of inaccurate information

Request deletion of your personal information (where legally permitted)

Disable cookies through your browser

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our Site and services are not intended for children under 13. We do not knowingly collect personal information directly from children under 13.

If services are requested for a minor, a parent or legal guardian must provide the information.

10. Links to Other Websites

Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before submitting personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Continued use of our Site after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Clean Sister Service

13. Colorado Privacy Rights (Colorado Privacy Act – CPA)

If you are a resident of the State of Colorado, you may have additional rights under the Colorado Privacy Act (CPA).

Subject to certain legal limitations, Colorado residents have the right to:

Confirm whether we are processing your personal data

Access the personal data we hold about you

Correct inaccuracies in your personal data

Request deletion of your personal data

Obtain a copy of your personal data in a portable format

Opt out of the processing of your personal data for: Targeted advertising The sale of personal data Profiling in furtherance of decisions that produce legal or similarly significant effects

Clean Sister Service does not sell personal data.

To exercise your Colorado privacy rights, please contact us using the contact information listed above. We may need to verify your identity before processing your request.

We will respond to verified requests within the timeframe required by applicable law.

If we decline to take action on your request, you may appeal our decision by contacting us again with the subject line “Privacy Appeal.”

Clean Sister Service

📍 Aurora, Colorado

📞 Phone: 970-581-2472

📧 Email: [email protected]

🌐 Website: www.cleansisterservice.com